FAQ
We're here with clear, compassionate answers to guide and support you every step of the way
Will my baby be in pain during NICU procedures?
We do everything possible to minimize discomfort. Pain relief and comfort measures are used based on your baby’s condition and procedure.
How long will my baby need to stay in the NICU?
It depends on your baby’s diagnosis, gestational age, and progress. Some stay a few days, others a few weeks, we’ll keep you informed every step.
Can I breastfeed if my baby is in an incubator or on oxygen?
Yes. If direct feeding isn’t possible, you can express milk. Your milk can be given by tube or bottle until your baby is ready to latch.
What if I can’t produce enough milk?
This is common and nothing to feel bad about. Our lactation team will support you, and we also offer screened donor milk when needed.
Can both parents visit the NICU?
Yes, both parents are encouraged to visit. NICU visitation policies may vary slightly, but we prioritize parent bonding and presence.
What is Kangaroo Care, and can I do it?
Kangaroo Care means skin-to-skin contact with your baby. It boosts bonding, breastfeeding, and even helps regulate your baby’s vitals.
What are the tubes and wires on my baby?
They help monitor breathing, heart rate, and temperature, or deliver medications and nutrition. They are carefully secured and necessary.
How will I know if my baby is getting better?
We share daily updates and explain key signs of recovery like breathing independently, feeding well, and gaining weight.
Can I help care for my baby in the NICU?
Yes! As your baby stabilizes, we’ll invite you to help with diapering, feeding, and holding. Your presence is powerful.
What happens if there’s an emergency?
Our NICU staff is trained to act fast. If an emergency occurs, we will stabilize your baby and keep you informed at every step.
Will my baby have long-term problems?
Many NICU babies grow up strong and healthy. If there’s a concern, we ensure early diagnosis, therapy, and follow-up support.
Can I take photos or videos of my baby?
Yes, usually. We understand these are precious moments. Just follow NICU guidelines around safety and privacy.
How do I prepare for discharge?
We’ll give you a full discharge guide about feeding instructions, medication, warning signs, and follow-up schedule — so you feel ready.
What if my baby needs help after we go home?
We offer follow-up care, emergency contact info, and lactation guidance so you’re supported even after discharge.
How can I cope with the emotional stress?
NICU is hard. We offer emotional counselling, support groups, and a space to talk. You’re not alone, we’re here for you.